At Saibaba Yatra, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our cab services and interact with our website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide you with a better service:

• Personal Information: When you book a cab or use our services, we may collect your name, contact number, email address, pickup and drop-off location, and payment details.
• Location Data: We collect your real-time location data (with your permission) to facilitate cab booking, driver dispatch, and route optimization.
• Device Information: Information about your device, including the type of device, IP address, browser type, operating system, and access times, may be collected to ensure smooth interaction with our website and app.
• Usage Information: We track how you interact with our website and services, such as pages visited, clicks, and time spent, to improve user experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process bookings, manage ride dispatch, and communicate with you about your rides.
• To provide real-time updates and track your location during the ride for a seamless experience.
• To manage payments and provide customer support.
• To personalize and improve our services, website, and app.
• To send promotional offers, updates, or important notifications, if you have opted to receive them.
• To ensure the security of our systems and detect any fraudulent activities.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

• With Drivers: Your details, including your name, pickup location, and contact number, will be shared with our drivers to complete your ride request.
• Service Providers: We may share your information with third-party service providers that assist us in areas like payment processing, customer service, or analytics.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, the safety of our customers, or to comply with a legal process.

4. Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We strive to protect your personal information but cannot ensure its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track user activity on our website and store certain information. Cookies are small data files that allow us to provide a more personalized experience. You can control or block cookies through your browser settings, but doing so may impact your experience with our services.

6. Your Rights

You have the following rights concerning your personal data:

• Access and Correction: You may request to access or correct the personal information we hold about you.
• Data Deletion: You can request the deletion of your personal data unless we are required by law to retain it.
• Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe link in any email we send you or by contacting us directly.