Welcome to Saibaba Yatra. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully. If you do not agree to any part of these terms, you must not use our services.

1. Definitions

• Service: Refers to the cab booking and transportation services provided by Saibaba Yatra through the website or app.
• User: Any individual or entity who uses or interacts with Saibaba Yatra’s services.
• Driver: Individuals who operate cabs under Saibaba Yatra to transport Users.
• Platform: The Saibaba Yatra website, app, or any other online platform used to access the Service.

2. User Eligibility

You must be at least 18 years of age to use our services. By using Saibaba Yatra, you represent that you have the legal capacity and authority to enter into these Terms and Conditions and comply with them.

3. Service Usage

• Booking: Users can book cabs through our platform by providing accurate information about pickup and drop-off locations. Users are responsible for providing correct details to avoid delays or issues.
• Pricing: The cost of a ride will be communicated at the time of booking, which may include applicable taxes, tolls, and surcharges. You agree to pay all charges related to your ride.
• Payment: Users can pay via online payment methods available on the platform. All payments must be made in full at the time of booking or upon completion of the ride.
• Cancellations: Users may cancel their booking, subject to our cancellation policy. Cancellation fees may apply depending on the timing of the cancellation.
• No-Shows: If the User fails to show up at the designated pickup point without canceling the booking, Saibaba Yatra reserves the right to charge a no-show fee.

4. Driver Responsibilities

Drivers are independent contractors and are responsible for adhering to all relevant traffic laws and regulations. Saibaba Yatra ensures that drivers are licensed, but we do not assume liability for the conduct of drivers during rides.

5. User Conduct

By using Saibaba Yatra, you agree to:

• Treat the driver and vehicle with respect and care.
• Abide by all local traffic laws and regulations.
• Avoid any illegal or inappropriate behavior during the ride.
• Avoid causing any damage to the driver’s vehicle. In the case of damage, the user will be held liable for repair costs.
• Refrain from using the service for any unlawful or prohibited activities.

Saibaba Yatra reserves the right to refuse service or terminate your use of our services if you engage in misconduct or violate these terms.

6. Liability and Disclaimer

• Service Quality: We strive to provide timely, safe, and reliable service. However, we do not guarantee that the Service will always be free of delays, errors, or disruptions.
• Third-Party Providers: Saibaba Yatra provides transportation through independent drivers. While we aim to ensure safety and quality, we are not responsible for actions or omissions by third-party drivers or for any accidents, delays, or damages during the ride.
• Limitation of Liability: To the fullest extent permitted by law, Saibaba Yatra shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the service, including but not limited to loss of profits, loss of data, or personal injury.

7. Booking Modifications and Cancellations

• Changes to Bookings: If you need to make changes to your booking, you must notify Saibaba Yatra in advance. Changes may be subject to availability and additional fees.
• Cancellation by Saibaba Yatra: We reserve the right to cancel or refuse a booking in cases of emergency, driver unavailability, or due to force majeure events (e.g., natural disasters, strikes). Users will be notified and may be eligible for a refund in such cases.
• Refunds: Refunds for cancellations or service issues will be handled in accordance with our refund policy. Users must submit refund requests within [X] days of the event.

8. Privacy

Your privacy is important to us. By using Saibaba Yatra, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Intellectual Property

All content on the Saibaba Yatra website, app, or platform, including but not limited to text, graphics, logos, icons, images, and software, is the property of Saibaba Yatra or its licensors. Unauthorized use of this content is prohibited.

10. Termination

Saibaba Yatra reserves the right to terminate or suspend your access to our services at any time for any reason, including violation of these terms, without notice or liability.